I received the winch -in what I thought was record time -from Australia, all the way to Vancouver Island, Canada. The winch is a heavy and quality constructed item. Installation was quite straightforward with quality accessories included except for a bracket (missing?) for the solenoid box to attach to the trailer. I had to fabricate something for that, which required replacing the screws that hold the thing together with longer ones that then went through a fabricated bracket. A few more details on installation would be helpful. I was impressed by the generous amount of wire included in the kit, and the fact that it was actually copper. Now I’m looking forward to the season and putting this thing to work instead of me.

I recommend getting the wireless remote. It's a good quality unit and makes life easier when trying to work with a winch rope and the cable of the remote. Works at a good distance too.

High quality hitch. Definitely keep clear of the cheap stuff our there as a massive safety risk if it fails. Delivery was quick too!

Best winch I've seen on the market. When you see it the quality is second to none. Arrived in 5 days. Product and service excellent.

I bought 2 of the 20k tow truck winches to replace the winches on both my roll-off trailers. The factory winches were smittybilt 17.5k winches, and while they never failed on me, they weren’t properly suited to the task and work I put them through. The Sherpa Tow truck winch is much better suited to the work I do. They spool faster and pull heavier than the smittybilts. I am very satisfied with my purchase. The fit and finish of these winches is fantastic, and they arrived very quickly, especially considering how far they traveled.

Definitely recommend get this with the boat winch. Makes launching and retrieving so much easier when you're alone. Good product.

Good solid quality kit with all bits included. Quick delivery to Alberta.

I would recommend ordering this with any of the rope winches. Allows you to essentially double line pull without damaging the rope. Great when you're really stuck in mud.

Sherpa Winch , you can say that is a winch
Thanks

Well built, strong, quiet - use it to lift my dingy and motor on top of my boat with ease. The remote control is excellent. Only complaint is would prefer stainless steel bolts on unit to make it perfectly conducive to salt water environments. Seeing it functioning submerged in salt water in the youtube video had sold me on the product. I changed the bolts to stainless and think it will last for years!!!!

parfait

Great looking, very strong, arrived to Canada from Australia with no problems. I would highly recommend this product as well as the company.
Thx Serpa for a great product designed for a boat application.

These Aussies know how to design a tough winch. I have belted my colt from pillar to post and its still humming. Recommend to anyone willing to pay the little bit extra for a quality truck winch.

Bought a sherpa Mule for my Mitsubishi Canter a couple of years back. Gearbox is super solid and you can tell the solenoid is quality. No issues and still under warranty so stoked.

After going through a number of cheaper, poor quality winches I went with the Sherpa Steed winch after reading some good reviews. Get the synthetic rope as well FYI.